Do you have any questions about our range of lines, our service or a specific product? We’re happy to help you in every respect. See below for answers to frequently asked questions or use our contact form to get in touch directly. We look forward to hearing from you!
The best way to regularly remove dust from carpet flooring is with a vacuum cleaner with electrically powered brush rollers. Because they are fitted with these brush rollers, Vorwerk vacuum cleaners are ideal for this purpose. Please always observe the information on the settings for your particular model.
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Carpet tiles are similar to bathroom tiles, and like ceramic tiles are laid beside each other. This means that individual tiles can be lifted later on, which is especially useful if any tiles are dirty (individual tiles can be replaced) and, for instance, when relocating an office (change cable routes).
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First of all, you have to prepare the substrate of the area where you will be laying the tiles. Then you have to determine the room and area axes. After that, you apply an adhesive to the area and lay the tiles along the defined room axes, starting from the middle. It is important to place the rows of tiles close together and to observe the direction of laying if this has been specified. You will also find further information on this topic in our laying recommendations.
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Yes; thanks to their particulate-binding properties, our carpets are ideal for allergy-sufferers. Vorwerk was the first carpet manufacturer to have its floor coverings tested by the TÜV Nord for allergenic substances, and they instantly passed all these tests. In 1996 Vorwerk Teppichwerke was the first company to receive the TÜV seal “Suitable for allergy-sufferers”. Since then, all our products have been regularly tested for allergenic substances.
It is also a fact that rooms with smooth floors contain twice the quantity of fine dust particles as rooms with carpets do. This has been confirmed in a study that was carried out by the German Allergy and Asthma Association (DAAB) and the Association for Environmental and Interior Analytics (GUI). The fine quality fibres of Vorwerk carpeting bind the dust and greatly reduce the rising up and swirling around of fine dust particles.
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The earlier a stain is treated, the more likely it is to be removed completely. However, even with instant treatment, it is not always possible to remove every trace of a stain (for instance coffee, red wine, tea, mustard, toner etc.). In most cases, stains can be removed with lukewarm water and a non-staining cloth (white cotton or microfibre cloth). Do not rub, but “twist” the stain out, working from the outside in. If using any cleaning agents, test them first on an inconspicuous spot or on a remnant in order to avoid damaging the pile or colour. A specialist retailer will have suitable cleaning and stain removal products. Please do not use WC or window cleaning products. Be sure to remove all traces of cleaning agents from the carpet after cleaning, as otherwise they will continue to bind dirt and the treated area will quickly become dirty again. You will also find further information on removing stains in our Recommendations for carpet care & upkeep.
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