Do you have any questions about our range of lines, our service or a specific product? We’re happy to help you in every respect. See below for answers to frequently asked questions or use our contact form to get in touch directly. We look forward to hearing from you!
Carpet adhesive can usually be removed from the substrate with low surface tension water and then disposed of, although this is not always the case. Please always follow the manufacturer’s user instructions.
If any carpet adhesive ends up on the carpet, it can usually be removed. Drops of adhesive can be left on the carpet until touch dry. Ideally, it will then be possible simply to pull it off the carpet in one piece. If any adhesive is trodden into the carpet, absorb it with a clean, moist cloth while wet (do not use any carpet scraps to wipe it off as this will only smear the adhesive over a larger area, which will encourage further dirt to settle). In both cases, finish by wiping the affected areas with a clean cloth moistened with white spirit.
Our Recommendations for carpet care & upkeep contain further information on stain removal.
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Used carpets can usually be disposed of free of charge at your local recycling centre. There are also a number of collection services in the UK that will take them, although there may be a charge in some cases.
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